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Frequently Asked Questions
General Questions
BoatsBooking is the Airbnb of the boating industry. Our platform connects boat owners with people looking to rent boats for day trips or extended vacations. We offer the lowest commission rate (7.5%) of any other booking site, with a wide variety of boats from luxury yachts to speedboats in the world's most beautiful destinations.
It's very simple: 1) Search for boats in your desired destination, 2) Select dates and number of people, 3) Choose your boat and complete the booking with just a 15% deposit, 4) Pay the remaining 85% on the day of boarding.
All boats on our platform must meet strict safety standards. Owners must provide proof of insurance, safety certifications, and regular maintenance. Additionally, we verify the identity of all owners and conduct background checks.
Booking Questions
Select your boat, choose dates and number of people, fill in your contact details, and pay the 15% deposit. You don't need to register beforehand - your account will be created automatically after payment.
You only pay 15% when booking (7.5% client fee + 7.5% owner fee). The remaining 85% is paid directly to the owner on the day of boarding. This gives you flexibility and security in your booking.
Cancellation policies vary by owner and boat. Generally, you can cancel up to 48 hours before for a full refund of the deposit. Check the specific policy for each boat before booking.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and in some regions, bank transfers and local payment methods.
Provider Questions
Click "Become Provider" in your profile, provide your boat details, upload photos, and set your prices. Our team will review and approve your listing within 24-48 hours.
We charge 7.5% to the client and 7.5% to the owner (15% total). This covers payment processing, customer support, insurance, and platform maintenance.
Your boat must have valid insurance, safety certifications, and regular maintenance records. You must provide high-quality photos and complete boat details including capacity, amenities, and location.
You receive the full rental amount (minus our 7.5% commission) within 24 hours after the trip is completed and confirmed by the client.
Membership Questions
Members receive special discounts, access to exclusive boats, priority customer support, and invitations to special events. Discount percentages vary by membership type.
The Luxury Yacht Club is our premium membership program offering exclusive access to luxury yachts, special discounts, and VIP services in destinations like Cancun, Miami, Cabos, and Punta Cana.
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